Within 14 days of the delivery dateRegister your return via the following email address: support@miwa-store.comwith the following information:The email address used to place the order, the order number from the order confirmation email, and the buyer

<ul><li data-pm-slice="1 1 []" id="isPasted" style="font-size: 14px;">Within 14 days of the delivery date</li><li style="font-size: 14px;">Register your return via the following email address: support@miwa-store.com<br>with the following information:</li><li style="font-size: 14px;">The email address used to place the order, the order number from the order confirmation email, and the buyer&#x2019;s name and address (if required for identification).</li><li style="font-size: 14px;">Reason for the return (optional, but helpful for faster processing).</li><li style="font-size: 16px;"><span style="font-size: 14px;">Return label or proof of return</span>.</li></ul>

When and How Can I Return an Order?

All products ordered from MIWAIn resalable conditionIn the original packaging

<ul><li data-pm-slice="1 1 []" id="isPasted" style="font-size: 14px;">All products ordered from MIWA</li><li style="font-size: 14px;">In resalable condition</li><li style="font-size: 14px;">In the original packaging</li></ul>

Which Items Can Be Returned?

Gift CardsDiscounted Items (if applicable)

<ul><li data-pm-slice="1 1 []" id="isPasted" style="font-size: 14px;">Gift Cards</li><li style="font-size: 14px;">Discounted Items (if applicable)</li></ul>

Which Items Cannot Be Returned?

If the purchased product is defective, please contact us within 7 days of the delivery date.

<ul><li data-pm-slice="1 1 []" id="isPasted" style="font-size: 16px;">If the purchased product is defective, please contact us within 7 days of the delivery date.</li></ul>

The item I received is damaged!

We allow the exchange of purchased items for selectable variants. Once the exchange request is approved, the replacement item will be sent to you.

<ul><li>We allow the exchange of purchased items for selectable variants. Once the exchange request is approved, the replacement item will be sent to you.</li></ul>

Can Items Be Exchanged?

<ul><li>Refund to the Original Payment Method</li></ul>

What Refund Options Are Available?

Instructions for shipping the returned products can be found in the email you receive after registering your return via support@miwa-store.com

<ul><li>Instructions for shipping the returned products can be found in the email you receive after registering your return via support@miwa-store.com</li></ul>

How Can I Return the Items?

Once your returned item has been received and inspected, you will be notified by email. You will also be informed whether your refund request has been approved or denied. If approved, the refund will be processed within 5 to 7 business days after app

<ul><li>Once your returned item has been received and inspected, you will be notified by email. You will also be informed whether your refund request has been approved or denied. If approved, the refund will be processed within 5 to 7 business days after approval.</li></ul>

FAQ