Return
Our Return Guarantee: Simple and Fair
You can return all orders from MIWA within 14 days. To take advantage of our return guarantee, please send the item back complete, undamaged, in a resalable condition, and in its original packaging. If an item is not returned in its original conditio
What You Need for Your Return
To help us process your return quickly and smoothly, we need the following information:. 1. Order number:. You can find this in your order confirmation or in your account under your orders. 2. Email address used for the order:. Please provide the sam
Important Information About Returns and Refunds
Important Information About Returns. Please use only the return label provided by our support team. Send the package to the address shown on the label, otherwise it may be rejected. Once your return has arrived, it will be inspected and processed by
When and How Can I Return an Order?
Within 14 days of the delivery dateRegister your return via the following email address: [email protected]
The item I received is damaged!
If your purchased product is defective, please contact us within 7 days of the delivery date.
What Refund Options Are Available?
To ensure the smoothest possible processing of a refund, we are happy to assist you. Please contact us at the following email address:. [email protected]. To speed up the process and help us find the right solution for you, please send us a phot